Help

Support

Support for Velora products is provided by email.

Contact support

Email [email protected] with the product name, Salesforce edition, app version, the steps you followed, and any error message. Please do not send passwords, public URLs, file contents, or other sensitive data.

Support hours

Monday to Friday, 09:00–17:00 UK time, excluding UK public holidays. We aim to acknowledge normal support requests within two working days.

Security reports

Send suspected vulnerabilities to [email protected]. We aim to acknowledge security reports within one business day.